People

We are a small but mighty team of dedicated professionals committed to expanding the breadth and depth of our reach in the Canadian market. 
We know the success of our business is not based on the brands we represent rather the People we employ to represent these brands. Our People share a passion for the industry and a commitment to hard work; striving to get it right So Our Clients Can Put Their Best Self Forward.
Adele Duncan
Area Manager, Western Region

You can find me out on the rainy West coast. If it’s sunny? I’ll be on a Vancouver patio with family and friends enjoying some of my favourite things.

Favourite things? Wine & Food! I also adore animals, fitness & fashion mags … I’ll bet I can name every supermodel since the 70’s! Absolutely LOVE my YE 4 Plus Dynamic Duo and Avance Elixir, with a sprinkle in of Forlle’d’s Refining Lotion!

I’m most proud of my strong and LONG relationships with my husband (XXX years…), family and friends. Most of my friends have been with me since early childhood.

I am super fond of sharing that I’ve jumped from an airplane, bungee jumped & swam with stingrays!

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Christina Ryan
Area Manager, Central Region

Small town girl, lover of clothing, shoes, and my English bulldog, Piper, studier of sciences, seller of skincare. Firm believer in the smile.

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David J. Potter
President

Oh boy! I was baptized in Canada but South Africa is my ancestral hunting ground. My favourite artist of all time is Bruce Springsteen and my go-to breakfast-in-a-hurry is a Dad’s Special Sandwich that involves bread, sharp cheddar cheese and a good strawberry jam. I’m an Impact player addicted to Youth EssentiA Cquence 4+.

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Deborah Goetz
Manager, Service Delivery & Administration

I love it when bank accounts balance, when I get to the end of my To Do List and when everyone hands in their expense report on time. I ensure the office is well stocked and that everyone has the supplies they need to do their jobs well. I don’t mind picking up the phone and asking for payments and if you’ve interacted with me you know I like to be direct and to the point. I may sometimes be perceived as abrupt; rest assured my M.O. is about efficiency not fluff! Outside of work I love my family and my house which I have been renovating.

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Erika Bunag
Specialist, Marketing

I’m Erika – with a K. Professional nomad and textbook third culture kid. Canada is the 4th country I’ve called home! Definitely one of the shortest people you know. You can find me singing along to any Disney movie, re-reading the Harry Potter series, or watching FRIENDS for the billionth time. Obsessed with musical theatre, saltwater beaches, good writing, and my puppy.

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Kanesha Graham
Bilingual Business Success Coach/Coach en succès des affaires

Blessed and grateful for my family. Curly hair enthusiast, lover of moscato, R&B music, fashion, traveling and horror movies. I am bilingual in English and French but I have always wanted to learn how to speak Spanish and Japanese (probably due to my young obsession with anime). Passionate about skin health and self-improvement!

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Kendra Girouard
Head, Marketing & Development

East Coaster in Toronto. Always laughing, always talking too fast.  Lover of lipstick, animals and red wine.  Obsessed with my mini golden doodle (who has more Instagram followers than me..), my family and friends.  Social, chatty and love meeting new people! I am passionate about marketing and picking the brains of those I look up to.

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Samira Rahman
Head, Finance and Operations
Living in Toronto, a Bangladeshi at heart. Fueled by raffaellos and a very good book. A long-distance daughter of two wonderful parents and an avid admirer of kind people. Lover of Maths, Petrichor, Sushi, the FRIENDS tv show and my husband, not necessarily in that order. Believer of The Almighty and incessant self-development, always proactive, can be found super invested in a thriller. Giggling at my own jokes but very passionate about my goals. Okay Bye! …Hey wait, I almost forgot, I am Daddy’s little girl.
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Michelle Cooper
Director, Clinic Partners

I love historical documentaries, politics, Game of Thrones, ice cream and cupcakes. Trying to play golf and aspiring to work out more often are my hobbies. I have a large collection of Barbie dolls. When I am not thinking about skincare, I devote my time to my family.

My daily skincare regime: I am all about anti-ageing and love under eye cream. I currently use Youth EssentiA 4 and Defence cream after I cleanse and tone. I use my cosmetic roller a couple of times a week. I use the Forlléd platinum eye cream and occasionally the Forlléd Reliance gel for a boost.

Past Experiences: Holt Renfrew, Financial Services, Barbie dolls.

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Stephanie Potter
Head, People & Culture

I LOVE my FAMILY, Mindful Moments, Morning Yoga with Adriene, Family Dinners by Candlelight, Bike Rides, Nature Walks – Actually Anything in Nature, Everyday Beauty, Everyday Acts of Kindness, Strong Coffee (just a cup), Fine Wine (preferably Red) Genuine People and Authentic, Enduring Friendships.

PAST EXPERIENCE: Human Resources | Leadership Coach | Stay-at-Home Mom

EDUCATION: Psychology | University of Western | Ontario

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Our Training Team

Melissa Munro, RN
Skin Coach
Toronto, Ontario

Melissa started her nursing career 5 years ago, with a special interest in wound care. This interest progressed to caring for the body and the skin from a health and wellness perspective. Her focus is now on “aging well’ – aging in a way that makes us feel, look and be confident. Health and beauty are where her passions lie. She has a Bachelor’s Degree in Health Sciences and a second in Nursing, both with honours from Western University. She has completed extensive Environ coursework as well as an Apprenticeship with CAAM president, Dr. Renier van Aardt for cosmetic injectables.

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Laura Gariepy
Skin Coach
Calgary, Alberta

Laura is an Advanced Laser Technician/Skin Health Therapist with over six years of experience in the industry.  After graduating from her program with honours, she gained experience while working at a health and wellness clinic and then teaching the Clinical Aesthetics and Laser Physics course at a well-known college. Laura is well recognized and respected in the skin care industry for her abundance of knowledge and hands-on experience. She was the primary provider at an advanced laser clinic for deep skin resurfacings, laser vein therapy and vaginal rejuvenation treatments. She is currently at the Calgary Institute of Plastic Surgery Western Canada, and specializes in skin resurfacing for all skin types, laser vein therapy, acne, melasma and continues to work on a variety of skin concerns.  She firmly believes that “the best results come from respecting and nourishing the skin and by doing so, a lifetime of healthy beautiful skin is possible for anyone.”

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Jenny Veinotte
Skin Coach
Halifax, Nova Scotia

Jenny is a practicing, licensed medical esthetician, approaching 10 years of experience. Her background is in spa business management and advanced clinical esthetics services. From the East coast of Canada, Jenny shares an easy-going, yet encouraging forum for her educational seminars. She is a self-proclaimed ingredient professional and believes consultative skills are paramount. She is especially keen on facilitating hands-on workshops with clinic partners and industry professionals. Jenny entered the industry to help empower her clients through education, encouragement, honesty and support.

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Julie Pilon
Skin Coach
Toronto, Ontario

Julie is a French Canadian Native who enjoys building relationships between clients, colleagues and business owners out in the clinical field. She is approachable, a team player and dedicated to building success for our clinic partners. Being Bilingual in French and English as both a Skin Therapist and an Educator has brought her many skincare career opportunities. This has led her to travel internationally and even meet members from the media such as TV directors, hosts, actors, while participating back stage in VIP events. Julie graduated with Honors in Medical Aesthetics/Electrolysis/Cosmetics/Theatrical Make-up/ and Spa Management. When training clinic partners, she creates a stimulating group environment and fosters creative conversations about skin’s health with a well balanced satisfaction to visual and kinesthetic learners which makes learning fun and exciting! When not discussing Skin Analysis, Galvanic and High Frequency, Acne: Types, Triggers and Treatment or Sensitive Skin and Inflammation she is out helping others by volunteering to give a hand up within the community shelters and special needs education schools.

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